1. Information We Collect
We believe in a “minimal footprint” approach.
- Personal Data: We only collect personal information, such as your email address, when you contact us directly for support.
- Usage Data: We may collect basic, anonymous technical data (like app version or error logs) to ensure the tool runs smoothly on your system.
2. Your Video Files
Your privacy is paramount.
- Local Processing: If using the desktop version, your files are processed locally on your machine and are never uploaded to our servers.
- No Retention: For any cloud-based features, files are used strictly for conversion and are automatically deleted immediately after the process is complete. We do not claim ownership or store your content.
3. How We Use Your Data
We use the minimal data we collect solely to:
- Provide and maintain the converter service.
- Respond to your support inquiries.
- Improve the performance and features of the application.
4. Security
We implement industry-standard security measures to protect your information. We never sell, rent, or trade your personal data to third parties.
5. Contact Us
If you have any questions regarding this policy or your data, please reach out to us:
- Email: contact@woodedhand.com
- Address: 128 City Road, London, EC1V 2NX, United Kingdom
Last Updated: January 2026